Shipping Policy
- Free Standard Shipping: We offer free standard shipping on all jewelry orders of $500 or more within the USA.
- Flat Rate Shipping: For orders under $500, a flat rate shipping fee of $20 applies.
- Order Confirmation & Processing: After an order is placed, we will contact you within 1-2 business days to confirm your order and shipping address. Typically, orders are fulfilled within 24 hours after confirmation, although this may take longer during holiday seasons.
- Express Shipping & Delivery: All orders are shipped via UPS Express or FedEx Express, and a signature is required upon delivery to ensure secure receipt. Delivery time generally ranges between 1 to 5 business days, depending on the shipping address.
- Tracking Information: Once your shipping label is created, you will receive an email with tracking information to monitor your shipment.
- Expedited Shipping Requests: If you require expedited shipping, please reach out to us, and we will do our best to meet your needs.
- Insurance & Security: All shipments are fully insured and require a signature at the time of delivery for added security.
Order Cancellation Policy:
We reserve the right to cancel any orders for the following reasons:
1. If multiple orders are placed for the same item, and the item is out of stock.
2. If the order does not meet our credit card security guidelines.
3. If a pricing error occurs when an item is listed on our website.